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Web Design Wellington

Anyware Insights

June 2008

Welcome to Anyware Insights, a brief 5 minute read, that we hope you find informative and useful. In this issue read tips about conquering your email overload and making the most of your FAQ page ...

So read on, enjoy this quick read and learn of more ways to further enhance the look and impact of your website...
This month in Anyware Insights...
A fresh look at FAQs
Sales Tip of the Month
Refer a Friend
Did you know?
Email Overload help!
A fresh look at FAQs
If you haven't updated your FAQ section since you launched your site, then read this article.

FAQ is the abbreviation for Frequently Asked Questions. Companies often pull together a collection of answers to the questions that are most commonly raised by their customers on topics relating to their products or services.

FAQs often ease the burden on your time by providing quick answers to commonly asked questions.

In order to fulfil their purpose, your FAQs must be accurate, concise, readable and up-to-date. This means that as a business, you need to invest time in their maintenance And the good news is that by maintaining your FAQs, you can also improve your business credibility, and potentially your sales.

Credibility - gain customer trust by providing quality information.
Visitors to your site look for useful information to help them with their purchasing decision - so provide it. Try to answer as many possible questions about your products as you can, rather than just throwing together a quick list of a few things off the top of your head (this is off-putting and irritating to potential customers, and they'll probably just leave)
High-quality, carefully thought out FAQs show your customers that you are knowledgeable about your products, and interested in helping them. If you take care and time with your answers (as if you were talking to the person in a shop) this will engage your visitors, and increase their trust in your business.

Make more sales - ask clever questions and provide useful information.

read more ...
Sales Tip of the Month...
Red Hot Business CoachingWhen looking at your marketing ask yourself one question.
If this brochure/sign/website was on a large board at an expo with 20 others for similar business - would it stand out, and how can we make it stand out better?

Steve Hockley is a Red Hot business coach who helps businesses realise their owner's dreams. Steve is a successful business person in his own right so knows what it really means to run a business, rather than just reading about it. You can contact Steve on 04 894 7111
Refer a Friend
Refer a Friend & Receive 4 months of
FREE standard hosting

Do you know someone who is considering building a website? Refer them to us and you will get four months of free standard hosting* if they do work with us.

Refer a friend today and we will take care of the rest. If they sign up, you will automatically receive your 4 months of free standard hosting.*

*Standard hosting covers hosting for one domain name assigned to your account limited to $30 a month.

We hope you found something of use in Anyware Insights. We welcome your feedback or comments, please email us at with any comments that you have about Anyware Insights.
The Anyware Team

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 Email Overload help!
Help find my 'missing' email!! Nothing is more frustrating than losing an email with an important email or attachment. Try these simple steps to help locate the 'missing' email:
1)Firstly try sorting emails, by date, sender, to etc you may see it more easily:
Click on top of column header, first click will sort by A-Z or newest to oldest, second click will sort Z-A or oldest to newest.
2) If you can remember a word or phrase from the email use the Find Tool:
For Outlook, Click Find on the toolbar, in the Look for box type any text you want to search for. For Outlook Express Click on Edit on the toolbar, point to Find, then message, enter criteria in the search fields.
Good hunting!!
Featured Client
Econo-heat wall panel heaters are an economical, versatile heater, offering you out-of-the-way wall mounting and efficient room heating at a remarkably low cost. Because there are no exposed elements and a low surface temperature they are ideal for use in children's bedrooms and hallways. The flat panels can be painted to blend with your decor or let the kids loose with a paintbrush and make a feature of it!

This site is also a great example of how an expertly constructed Frequently Asked Question page can work for both you and your clients.
Go to for details

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